Please read the FAQ before contacting support about your order.
If you can’t find what you need from the resources on our site, you can use one of our online forms to send us your question. We’ll contact you as soon as possible with the information you requested. We’re available to answer your questions via Email.
Once we recieve your order, Production Time: 2-5 Days
Countries Delivery Time Estimates:10-20 Days ( With Destination Tracking)
High Top Canvas Shoes: 7-15 business days
Low Top Canvas Shoes: 7-15 business days
Boots: 10-20 business days
We offer free shipping worldwide!
All of our products are carefully inspected for quality and we will replace any flawed item.
If you received a damaged/flawed/incorrect order in the mail, we are here to support you. First, please send us a picture of the item with a description of the issue by contacting our customer support team at support@testing.iideel.com. Each case will be handled individually.
Once an order is placed, you have 24 hours to make any modifications or cancell the order. Contact our customer support team at support@testing.iideel.com.
After 24 hours, it will be too late to make any modifications or cancel your order.
We do not accept any returns as every item is custom made. But your satisfaction is our priority and we will find a solution to make sure you are happy. Please contact our customer service team at support@iideel.com
We accept all major credit cards, visa, mastercard, AMEX, discover JCB, PayPal, google pay and apple pay
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